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Do you or someone you know face transportation challenges? The Regional Transportation Authority (RTA) wants to hear from you about transportation issues and gaps that may exist in the RTA region.

Please fill out a survey to help the RTA improve transit options for older adults and people with disabilities in the greater Chicago region.

The RTA is updating the 2013 Human Services Transportation Plan (HSTP). The plan’s goal is to build on the existing network of transportation services provided by public, private, and human service organizations. The agency also uses the HSTP to connect projects to funding through the Section 5310 Enhanced Mobility for Seniors and Individuals with Disabilities Program.

The planning process involves extensive stakeholder involvement, public outreach, evaluation of existing services, and identification of transportation barriers, gaps, and challenges. This work will provide a foundation for new, coordinated transportation goals and strategies to guide planning over the next five years.

Three different surveys are now available. Please take the appropriate survey by Monday, June 8 to give your feedback on this important issue.

  • Are you a rider who takes Pace, CTA, Metra, Dial-A-Ride, or other public transit or transportation service? “Human service transportation” can include rides provided by your employer, senior service program, or disability service agency. “Private transit” might include a taxi, shared rides on Uber, Lyft, or other micro-transit service, or a vehicle owned by an assisted living community. Take this survey.
  • Do you work in health, economic development, or human services? If so, you provide your customers an essential service every day and have a unique perspective on their transportation needs. Take this survey.
  • Do you work in transit or transportation services in the six-county RTA region, which includes Cook, DuPage, Kane, Lake, McHenry, and Will counties, as well as portions of Kendall, DeKalb, or Grundy counties? Take this survey.

For more details or to request hard copies, please contact Kjirsten Frank Hoppe at 937-299-5007 or

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Read posts about how the RTA collaborates with CTA, Metra and Pace to plan, invest in and move the Chicago region’s transit system.

If you are looking for posts published prior to 2021, please view the Archives.

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